First, try to find the solution on these pages. Take a look at the FAQ.
Papercut is primarily supported through the LU Servicedesk.
If you are reporting an error, please try to include the following information (when possible).
- The number of the printer. Can be found on the printer.
- Where is the printer situated? House, room.
- From what computer did you print? Name of the computer, if possible.
- Your log in ID.
- When did the problem occur?
- Name of the document printed.
- Some kind of description of the nature of the error. (quality of the print, obvious physical error on the printer, etc.).